Are you getting the dreaded error code NP-104602-3 on your PS5? This error code is related to network connectivity and can prevent users from accessing features and online services such as many online games and game downloads.
In this article, we will give an in-depth look at the causes of this error code and provide a workable solution to help you solve the problem and get back the fun of your PS5. So grab your controller and dive into troubleshooting and fix error code NP-104602-3 on your PS5.
How To Fix PS5 Error Code NP-104602-3
If you’re experiencing the error code NP-104602-3, then there are some working solutions, users have suggested for this issue. Here are a few steps you can take to try and fix the problem.
Use Safe Mode
The first thing you should try is going into safe mode on your PS5. Once you’re in safe mode, go to the option to clear the cache and rebuild the database. This can help fix any issues with the system’s files and settings. Click on the “clear cache” option to begin this process.
Restart The Router
Another solution is to restart your router. A router that is overloaded with data can cause network issues, and a classic restart may fix the problem. In fact, many users were able to fix the PlayStation error code NP-104602-3 by doing this.
Restart Your PS5 & Configure Network Setting
One solution is to restart your PS5 and connect to the internet using a wired connection. You should also configure your network settings again. This method only works for issues from a wired connection.
Connect To Hotspot
Another user suggests temporarily connecting to a hotspot on your phone, and then switching back to your wired or wireless internet connection. This can help fix any issues with your network connection.
Router Firmware Updates
Another step is to turn off your router and modem and wait at least a few minutes before restarting it. You should also update the firmware of your router (consult the router’s vendor for instructions on how to do this).
Checking For Issue
If none of these suggestions works for you, the problem is probably either with your ISP, the game server, or the PSN servers. In this case, we would recommend you check the PSN as well as the game server status to rule out any problems with the servers.
If none of the above solutions work, it may be time to contact customer service for further assistance. The customer service team will be able to provide additional support and troubleshooting steps to help fix the problem. They may also be able to provide more information on the cause of the error and any ongoing issues that may be causing it.
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